Anne LeZotte, Communications Manager
Office: (865) 588-7488 ext. 3028
Zeno Group for Pilot Flying J
Pilot Flying J Leads the Way in Professional Driver Appreciation with Service and Reward Offerings
KNOXVILLE, Tenn. ( August 19, 2015) – Pilot Flying J, the industry leading travel center for professional drivers, announced this summer that it will roll out its Driver Service Champion (DSC) position to 26 additional stores, now offering the service at 129 travel centers and travel plazas across North America.
“We are committed to making every facet of the driving experience better for professional drivers,” Pilot Flying J CEO Jimmy Haslam said. “The feedback we have received about the DSC position has been extremely positive. We rolled out this full service program to professional drivers in 2012 and we’ll continue to add the position to more locations.”
The role of Driver Service Champions is to meet the needs of professional drivers. They help keep the lines moving at the fuel islands by expediting the fueling process, as well as maintaining cleanliness and stocking the necessary amenities (squeegees, paper towels, bucket solutions, etc.). In addition, they help drivers with transactions and offer in-store assistance.
When asked about the value of this position and how important it is to him and other professionals, one driver said, “It reminds me of the older days when they used to come out and offer to wash your windows – very polite and professional. It’s a huge help and a good service to have.”
In addition to the increase in Driver Service Champions, Pilot Flying J is also pleased to announce that 52 Goodyear Commercial Tire Centers (Wingfoot) and 44 Boss Shops are accepting Pilot Flying J MyRewards loyalty cards. Professional drivers can now earn and redeem MyRewards points when they service their trucks at these shops. Drivers will earn one (1) point per dollar spent, and can use points to pay for maintenance services or on other in-store merchandise.
“We hope this new MyRewards benefit will help show our gratitude to all the loyal drivers who do business with us and our partners,” said Ken Parent, Pilot Flying J Chief Operating Officer. “We take great pride in our business partnerships and we are excited to extend our MyRewards program to Goodyear Commercial Tire Centers (Wingfoot) and Boss Shops.”
For more information on these exciting programs, please visit www.pilotflyingj.com. Plan on stopping by and visiting us at the Great American Trucking Show (GATS booth #19039 Hall E) August 27-29, 2015.